Shipping Information/ Policy
At Exquisite Feets N Wears! Our goal is to make your shopping experience as convenient as possible. Below, we’ve outlined the key details about our shipping process, including how we handle orders, shipping timelines, and more. If you need further assistance, please don’t hesitate to contact us at support@exquisitefeetsnfashion.com
How We Process Orders
- Order Preparation Time: We carefully process and prepare your order within 1-3 business days (excluding weekends and public holidays) once your order is confirmed. You’ll get a separate email with tracking details once your package is on the way.
- Cut-Off for Same-Day Handling: Place your order by 2:00 PM (local time) for same-day processing. Orders received after this cut-off will be handled the following business day.
Delivery Options and Fees
- Standard Delivery: We provide complimentary shipping on all our items, with expected delivery times between 2-5 business days.
Domestic Shipping Only
- Currently, we ship exclusively within the Nigeria. We hope to expand our shipping options in the future, but for now, international delivery is not available.
Potential Delivery Delays
- We cannot be held responsible for shipping delays caused by events beyond our control, such as extreme weather conditions, natural disasters, or carrier disruptions. If such issues occur, we’ll communicate updates promptly.
Address Accuracy
- Double-check your shipping address for accuracy. Exquisite Feets N Wears cannot be held liable for packages sent to incorrect or incomplete addresses provided by customers. Should an order be returned to us for this reason, any additional shipping fees will be the responsibility of the customer.
What to Do If Your Package Is Lost or Damaged
- In case of a lost or damaged package, notify us within 7 days of the expected delivery date at support@exquisitefeetsnfashion.com. We’ll work directly with the shipping carrier to address the situation as efficiently as possible.
Restrictions on Certain Products
- Some of our items may face shipping limitations due to size, weight, or regulatory restrictions. If your order is affected, we will contact you to discuss alternative options.
Policy Updates
- Exquisite Feets N Wears may revise this shipping policy periodically. Any changes will be effective immediately upon being posted on our website, so we encourage you to check back from time to time.
Need Help? For any inquiries or concerns regarding shipping, reach out to us at:
Email: support@exquisitefeetsnfashion.com
We’re grateful to have you as a customer and hope you enjoy your shopping experience with Exquisite Feets N Wears!